What Payment Methods do you Accept?
We accept various payment methods
-Credit Cards (Visa, Mastercard)
-Paypal
-Bank Transfer
-Alipay
-others
What is your return policy?
We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, please contact our customer support team for assistance with returns and exchanges.
How Long does it Take to Receive a response to my Message or Email?
We aim to respond to all messages and emails as soon as possible. We typically respond within 12 hours. We make every effort to respond to urgent inquiries quickly.
Do you Offer International Shipping?
Yes, we provide international shipping to a number of countries. Please provide us with your location, and we will inform you of the shipping options and costs.
Can I Track My Order?
You can use a tracking number, which we will give you after you place an order, to check the status of your package on the shipping carrier's website.
Do you offer Product Warranties?
Yes, based on the product, we may provide warranties. The warranty information will be provided alongside the product information. If you have any specific warranty questions, please ask.
Can I Cancel My Order?
Yes, you can cancel your order before it ships. Please contact us as soon as possible if you want to cancel your order. We may be unable to cancel an order once it has been shipped, but we can assist you with the return process if necessary.
Are my Personal Details and Payment Information Secure?
We take your privacy and security very seriously. We take appropriate steps to protect your personal information and ensure secure payment transactions. Your information is kept strictly confidential and used only to process orders.
Frequently Asked Questions
How can I place an order on Solo Sourcing?
To place an order, simply message us on WhatsApp or send us an Email with the product(s) you're interested in. We will guide you through the ordering process and provide any additional information you require.
What Payment Methods do you Accept?
We accept various payment methods
-Credit Cards (Visa, Mastercard)
-Paypal
-Bank Transfer
-Alipay
-others
What is your return policy?
We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, please contact our customer support team for assistance with returns and exchanges.
How Long does it Take to Receive a response to my Message or Email?
We aim to respond to all messages and emails as soon as possible. We typically respond within 12 hours. We make every effort to respond to urgent inquiries quickly.
Do you Offer International Shipping?
Yes, we provide international shipping to a number of countries. Please provide us with your location, and we will inform you of the shipping options and costs.
Can I Track My Order?
You can use a tracking number, which we will give you after you place an order, to check the status of your package on the shipping carrier's website.
Do you offer Product Warranties?
Yes, based on the product, we may provide warranties. The warranty information will be provided alongside the product information. If you have any specific warranty questions, please ask.
Can I Cancel My Order?
Yes, you can cancel your order before it ships. Please contact us as soon as possible if you want to cancel your order. We may be unable to cancel an order once it has been shipped, but we can assist you with the return process if necessary.
Are my Personal Details and Payment Information Secure?
We take your privacy and security very seriously. We take appropriate steps to protect your personal information and ensure secure payment transactions. Your information is kept strictly confidential and used only to process orders.
